Returns & Exchanges

At The Derma Company, we prioritize your skin's health and satisfaction. If you are not completely happy with your purchase, we offer a hassle-free 30-day return policy for most of our dermatological products.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the items you wish to return within 30 days of the delivery date.

• 2.
  Prepare the Package

  Securely pack the products in their original packaging, ensuring the items are at least 75% full and include any promotional samples received.

• 3.
  Ship Items Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the return, a refund will be processed to your original payment method within 5-7 business days.